Shop Name
Representative Manager
Address
Telephone Number
E-mail Address
Site URL
Service Contents
Service Price
Additional fees besides the product price
Reservation Procedure
Payment Menthod
Payment Period
Timing of Service
Provision
Cancellation Policy
Refunds
Sanbonmatsu Chaya Co., Ltd.
Masao Tsurumaki
2493 Chugushi, Nikko-shi, Tochigi 321-1661, Japan
0288-55-0287
Sanbonmatsu Chaya, Oku Nikko, Japan
https://www.oku-nikko.shop/
Reservation for various experience and services in Oku Nikko
(such as rental bicycles, onigiri bento reservation, eco-tours, starry sky experience, restaurant, and event participation).
Prices vary depending on the selected experience and service. For further details, please refer to the respective experience and service information page.
Consumption tax (included in the displayed product price)
Reservation made via Sanbonmatsu Chaya official reservation website are considered valid only after payment has been completed and confirmed by our staff.
Credit Card (JCB・VISA・Master・AMEX・DINERS・Discover)
Convenience Store Payment
Credit card: the payment is processed immediately upon reservation confirmation
Convenience store payment: please complete payment within 1 day after the reservation confirmation
※If payment cannot be confirmed by the deadline, please contact us.
Services will be provided on the reserved date.
How to Cancel
・Please contact us by telephone or email if you wish to cancel.
・A cancellation is valid only after it has been confirmed by our staff.
Cancellation fees
・Up to the day before the event: 40% of the total reservation cost
・Before the scheduled event start time: 50% of the total reservation cost
・After the scheduled event start time (including no-shows): 100% of the total reservation cost
※An invoice will be issued for cancellation fees, to be paid via bank transfer.
Transfer fees are borne by the customer.
※In case of cancellation due to severe weather (including natural disasters) on the event day, no cancellation fee will be charged.
Due to the nature of the services, we do not accept refunds in principle.
However, if the service cannot be provided or there is a failure attributable to our company, a full refund will be issued.